What is your intention?
The spoken word is the least important part of communication.
Studies have shown that over 90% of communication is non-verbal, such as tone of voice and body language. So, since attitude obviously communicates, make sure you attitude is “clean” before talking to others.
Ask yourself, “What do I want to come from this communication?”
For example, some intentions might be:
- I want someone to know how I feel
- I need more information
- I want to “teach a lesson”
- I am looking for a deeper relationship
- I want to resolve a conflict
Notice how each intention will change the outcome of the communication.
After all, we’re entering the great unknown.
You’re thinking of all the things that could go wrong and of all the obstacles you must overcome, none of which exist if you can focus on the immediate.