State Your Intention Clearly

October 27, 2014 by Scott "Q" Marcus Leave a Comment

What is your intention?

The spoken word is the least important part of communication.

Studies have shown that over 90% of communication is non-verbal, such as tone of voice and body language. So, since attitude obviously communicates, make sure you attitude is “clean” before talking to others.

Ask yourself, “What do I want to come from this communication?”

For example, some intentions might be:

I want someone to know how I feel
I need more information
I want to “teach a lesson”
I am looking for a deeper relationship
I want to resolve a conflict

Notice how each intention will change the outcome of the communication.

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4 Tips to Improve Communications to Get More of What You Want

August 19, 2013 by Scott "Q" Marcus Leave a Comment

Although we’ve been speaking since we were little, we tend to mess it up pretty regularly.

That’s actually to be expected because accurate communication is not determined by the sender but by the receiver. No matter how well you say something, if the person at the other end doesn’t hear it the way you meant it, the communication was poor.

Four things to remember to help minimize conflict and to be happier:

1) Know Your Intention

Before you communicate, ask yourself, “If all went perfectly, what would I want to happen from the result of this communication?”

For example, are you trying to impart information, get someone to change his or her behavior, express how you feel, make someone feel good (or bad)…

If you understand your intention first, it helps you craft your message better.

2) Choose Your Medium

Determine HOW you are are going to communicate what you want.