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You are here: Home / Archives for communication

How to Improve Your Communication: Slow Down & Regroup

April 23, 2012 by Scott "Q" Marcus Leave a Comment

If you ever find yourself saying, “I told you 1,000 times…” that means YOU ARE not communicating.

It does NOT mean they are not listening.

Communication is not an exact science by any stretch of the imagination. There is a great deal of “noise” that can inhibit clear communication

“Noise” is anything that inhibits that communication.

It can be actual noise, or it can be

  • cultural differences
  • attitude
  • physical attributes
  • one’s past history
  • even one’s health can cause a breakdown in communication.

The next time you find yourself being frustrated that someone does not seem to “get what you’re saying,” don’t get mad.

Instead, realize that YOU need to try a different method to be heard.

Slow down, regroup, and try it differently.

[Read more…]

Filed Under: Communicating, Member Benefits, Motivational Monday, Relationships Tagged With: attitude, communication, cultural differences, health, listening, noise, relationships

Video: Funny Drill Sargent Ad from Geico About Communication

December 18, 2011 by Scott "Q" Marcus Leave a Comment

In my seminars, I explain that it’s important to be understanding of the intention of the person you’re working with. In this funny advertisement, we see someone who doesn’t seem to get the point.

Filed Under: Asking for help, Conflict Management, humor, Video Tagged With: asking questions, communication, empathy, geico, honesty, humor, relationship problems, relationships, therapy

Video: The Power of Words – Choosing the Correct Ones

April 12, 2011 by Scott "Q" Marcus Leave a Comment

One of the main objectives behind this site is to help improve communication as I believe one of the biggest barriers we face to achieving our objectives is not being able to properly communicate. I don’t mean that to come out as we’re illiterate; more that we don’t tend to look at “the big picture.”

Most of communication is “below water;” it’s non-verbal – especially attitude. (One of my most popular presentations is about how attitude communicates.) However, there’s still a lot to be said for what is said.

This commercial video illustrates that beautifully.

[Read more…]

Filed Under: Asking for help, Inspiration, Motivation, Video Tagged With: attitude, big picture, communication, how, marketing, power of words, video

Video: How Old Are We When We Really Begin to Communicate?

March 30, 2011 by Scott "Q" Marcus Leave a Comment

If this hysterical video of twin baby boys doesn’t assure you that we start communicating at a very young age – as well as the fact that communication is definitely not about the words – than nothing will.  Enjoy. Have a laugh.

[Read more…]

Filed Under: Communicating, family, humor, Video Tagged With: attitude, communication, how, hysterical video, twin baby boys, video, viral video

Political Posturing, News Anchors, and Better Communication

December 30, 2010 by Scott "Q" Marcus Leave a Comment

So today, I’m watching a news network and the anchor has three panelists. To “balance” it out, there’s a GOP strategist, a Democratic strategist, and a “neutral” analyst. I don’t remember the question that the anchor asked (and it doesn’t really matter) because once the discussion got going, it got animated. There was a lot of energy and of course some disagreement between the GOP and Democrat.

It could have been either one but in this case it was the GOP guy who started “powering” over anything that was said contrary to his position. When the Dem countered, the GOP would cut him off and speak louder. All I could really hear was him; he didn’t call names and he wasn’t condescending, and – to be honest – what I could hear of his arguments even made sense (although I basically disagree with them).

After the discussion ended, I had an image of him talking to his friends who had watched the show and they were probably all saying “Wow! You blew him out of the water” or “You showed him” or “He couldn’t hold a candle to you” or something akin. Congratulations would abound.

That’s when it dawned on me, his intention – as far as I’m concerned – was not to have a discussion but to prove his point.

How Can I Use This to be Happier?

When someone asks me my advice, my first response (after confirming that they really want it) is always: “What’s your intention in what you’re doing?” Almost nothing matters more in one’s actions or communications than understanding the intention. Most people do not take the time to analyze that simple question and they find themselves in trouble.

[Read more…]

Filed Under: Articles, Communicating, Conflict Management, Intentions, Self Talk Tagged With: anger, attitude, avoiding hard feelings, communication, conflict, confusion, democrats, disagreement, discussions, effective communication, feelings, gop, intention, News, politics, republicans

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