Note: This piece was written by Mike Robbins; one of the best speakers (and nicest guys) you’ll ever meet. I’m honored to be able to use it. If you would like to know more about him, you can find his information at the end of this post. Enjoy.

Have you ever had a conversation, disagreement, or conflict escalate over email?

Do you sometimes find yourself engaging in difficult or emotional conversations electronically because it seems “easier,” only to regret it later on? If you’re anything like me and most of the people I know and work with, you can probably answer “yes” to both of these questions. [Read more…]