Getting Past What Holds You Back with Baby Boomer Weight Loss Expert Scott 'Q' Marcus
Are they complimentary or insulting? Do they lift you up or hold you down? Would you say them to a child?
If somebody were to describe you, which expressions do you think they’d use? [Read more…]
I conduct a monthly seminar, Marketing 101, for the Northern California Small Business Development Center, known as the “SBDC.” I am fortunate to have piloted this session for the better part of a decade. One of the relevant factoids I’ve uncovered over that time is that a satisfied customer will tell five of his friends that he had great service, while his unhappy counterpart will spread forcefully the message of his discontent to 13.
When someone wrongs us with dreadful service, our first thought is, “You don’t know who you just messed with!”
Come on, be honest, isn’t that the truth? Bad service has happened to you, right? And your reaction is to launch forth — sometimes with quixotic zeal — on a “mission” to bring down the offending business and correct the travesty of this injustice, while informing all you meet to steer clear of that worthless enterprise. I know I’ve done it. I’m sure you have too.
That caused me to ponder why in situations like that, we consider ourselves powerful and important; while in other circumstances, we give away that same influence.
(Huh?)
OK, this one’s quick & cute – but funny as heck. I don’t know where it comes from but I have to thank my friend Marty for turning me on to it on Facebook.
As I was washing my hair in the shower this morning, I read the label on the shampoo bottle and I’m still in shock!The shampoo I use while showering, that runs down my entire body, says “for extra volume and body”!
Seriously, why haven’t I noticed this before? Now I understand why I have gained so much weight!
I’ve decided that tomorrow I am going to start using “Dawn” dishwashing soap. It says on the label, “dissolves fat that is otherwise difficult to remove.”
Read the labels, my friend!!