Our minds listen “faster” than people can speak.
Therefore, especially when we’re busy, we sometimes don’t take the time so slow down and really listen to what others are telling us. We respond to what we think they’re saying, not necessarily what they are really saying.
Take just a few seconds to “slow down your listening speed,” especially when the conversation is important. You’ll hear what you normally don’t, therefore, you will diminish the possibility of conflict. You will also actually be more productive because you will have fewer repeat conversations.
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