CONFLICT:
Handling Difficult People (for people who prefer to avoid conflict)
FUTURE DATES & TIMES:
To be set up
During the session, we will:
- Understand why conflict can help us get along better
- Learn how to handle well-intentioned (but irritating) people
- The four steps to dealing with someone whose “in your face”
- The most powerful word in the world – and how to use it to disarm the “dumbest” arguments
Who should attend:
- People who try to avoid conflict but find it comes to them anyway
- People who deal with the public
- Managers dealing with trying employees
- Overwhelmed families having trouble getting along
To download the handout for Difficult People webinar…
click on this link. (You might need to right-click on it, depending on your browser and system.)
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DE-STRESS:
Avoiding the Most Common Mistakes that Stress You Out
NEXT DATE AND TIME: To be Announced
During the session, we will:
- Learn why we actually need SOME stress in order to perform effectively
- Understand how to recognize the symptoms of when that is too much stress
- See how we contribute to our own stress and learn how to stop it
- Learn the 3 questions we need to ask ourselves when stressed in order to lower our stress level
- Get motivated to go out and make the changes necessary to lower our stress levels and be happier, healthier, and more productive
Who should attend:
- People who feel overwhelmed or overloaded
- Social workers or case workers with an ever-increasing work load
- People being asked to do more with less
- Parents trying to do more and more with fewer resources
- Anyone feeling unsupported
If you would like to find out about our upcoming teleseminars, follow this link.
If you would like to download or find out about past conversations, follow this link.