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You are here: Home / Archives for active listening

Are You Listening or Hearing?

June 18, 2012 by Scott "Q" Marcus Leave a Comment

HEARING uses just the  ears.

LISTENING uses the head and the heart.

We HEAR a lot of “stuff;” everything from the traffic going by our windows at night to the sound of a baby laughing in the park, to the radio in our car when we drive to work. However, we do not always LISTEN.

Most sounds do not require that we listen; therefore we don’t. However, if you’re dealing with someone that matters to you (whether that’s a co-worker, client, or life-partner), you want to make sure you LISTEN, not just HEAR. It’s important to remember, that unlike hearing, listening is a two-way process.

To listen well, here are a few techniques:

  • Notice the feelings, do not get stuck on the words
  • Make eye contact (without staring and becoming “creepy”)
  • Adopt an open posture
  • Confirm what you think was said
  • Ignore distractions
  • When it’s your turn to talk, slow down and speak calmly
  • Speak in small chunks and make sure to pause
  • Ask for feedback and acknowledge it when you get it.

Listening well is an undervalued skill. Learn it and watch how many fewer conflicts you get into and how much happier you are.

[Read more…]

Filed Under: Communicating, Conflict Management, Motivational Monday Tagged With: active listening, conflicts, effective communication, feelings, hearing, open posture

Effective Communication Skills: The Key to a Happier and Healthier Lifestyle

July 1, 2011 by Scott "Q" Marcus Leave a Comment

Note: This article is from ezinearticles.com. Contact and bio information about the author are included.

By Christopher Sheppard

Effective communication skills can benefit any person at any stage in their life.

These types of soft skills are highly sought after in the workplace, and are integral in maintaining a happy and long-lasting home-life. Improving your ability to communicate can have a tremendously positive impact in many areas of your life. You can expect an increase in happiness, confidence, and successful social interaction.

It is important during the communication improvement process to break down communication barriers. It is often the case that people construct barriers and fears based on past communication shortcomings, and these hurdles are often difficult to overcome. A person may rush when speaking due to confidence issues, or rarely make eye contact when listening. They may steer clear of conversation with strangers or avoid conflict with a family member or colleague. An improvement in your communication skills can help you better express your opinion or feelings. These improvements can help you everywhere, from the boardroom to the bedroom.

When asked what effective communication skills mean to them, the average person often forgets about the role of listening. Being a strong and proactive listener is integral in communicating effectively. Effective communication skills are as much about listening as they are about speaking. Active listening is an important component of understanding the person or people you are communicating with, and allows you to better reach out to them. By effectively communicating feelings of grief, happiness, or remorse, the individual improves their ability to empathize and sympathize with those around them.

By increasing his or her ability to communicate, the individual greatly enhances their opportunities for personal growth.

[Read more…]

Filed Under: Articles, Communicating, Guest Author Tagged With: active listening, communication barriers, communication improvement, confidence issues, effective communication skills, eye contact, leadership abilities, listener, personal growth, social interaction

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